SMS Privacy Policy

Effective Date: 11/1/2026

Absco Heating respects your privacy and is committed to protecting the personal information you provide to us. This SMS Privacy Policy explains how information associated with our text messaging program is collected, used, and protected.

Information We Collect

When you choose to receive text messages from Absco Heating, we may collect:

·       Your name

·       Mobile telephone number

·       Customer or account information

·       Delivery or service information

·       Your SMS opt-in and opt-out preferences

·       Records of messages sent to or received from you

How We Use Your Information

Absco Heating may use your mobile telephone number and related information to provide transactional communications concerning your Oil/Service account and deliveries.

Messages may include:

·       Delivery/service scheduling notifications

·       Upcoming delivery/service reminders

·       Delivery/service status updates

·       Driver or delivery/service notifications

·       Delivery/service confirmations

·       Other important information directly related to your requested oil delivery or service

Message frequency varies depending on your account activity and scheduled deliveries.

Message and Data Rates

Message and data rates may apply.

Charges are determined by your wireless carrier and mobile service plan

SMS Consent and Mobile Information

Your decision to receive text messages from Absco Heating is voluntary and is not required as a condition of purchasing goods or services.

Mobile information, including mobile telephone numbers and SMS opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

We may disclose information to service providers that assist us in providing the requested messaging service, such as telecommunications and technology providers, only as necessary to operate the service and subject to appropriate confidentiality and data-protection requirements.

SMS opt-in consent information will not be shared with third parties for their own marketing purposes.

Opting Out

You may stop receiving text messages from Absco Heating at any time by replying STOP to any message.

After you submit an opt-out request, you may receive one final message confirming that you have been unsubscribed.

You may request assistance by replying HELP to any Absco Heating text message or by contacting Absco Heating directly.

Data Security

Absco Heating takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

Absco Heating may retain information for as long as reasonably necessary to provide services, maintain business and regulatory records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Changes to This Policy

Absco Heating may update this SMS Privacy Policy periodically. Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Absco Heating’s text messaging program, please contact:

Absco Heating and Home Service
Phone: 603-669-4827
Email: Info@abscoheating.com
Website: https://www.abscoheating.com/

How We Obtain Verbal Consent for Text Message Reminders & Confirmations

Absco CSR: “Would you like to receive automated appointment reminders and confirmations via SMS text messages, from Absco Heating? Message frequency varies based on your account activity, delivery schedule, and service needs. Message and data rates may apply and are determined by your wireless carrier and mobile service plan. You may cancel participation in the Absco Heating SMS program at any time, by replying STOP to any Absco Heating text message. You may request assistance by replying HELP to any Absco Heating text message or by contacting Absco Heating directly at 603-669-4827. Our SMS Terms & Conditions are available at . Please reply with “Yes” or “No” to indicate if you would like this service.”

Absco Customer: “Yes”

Absco CSR: “Ok, we will send you a text message to confirm your enrollment shortly.”